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<p>Actionable information for AI-led organizations</p>
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Showing 1-9 of 16 results
EXL improves collections performance for a large multinational bank with EXL Paymentor
Data-driven finance
EXL improves collections performance for a large multinational ...
EXL identified the operational scope to improve the effectiveness of B2C collections for a large multinational bank. The bank was looking for an agile partner to improve the economics of debt collecti...
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EXL drives 20% OPEX reduction for a leading title services provider
Digital transformation
A strategic approach to streamlining complex ops
Learn how EXL's combination of digital solutions, domain expertise, and process optimization reduced costs by 20%.
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Digitally connecting the housing industry ecosystem
Digital transformation
Digitally connecting the housing industry ecosystem
The post-pandemic phase has brought interesting challenges to the housing industry. During the pandemic, the industry enjoyed a high demand environment, low interest rates, and Fed-sponsored forbearan...
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EXL mortgage services
Digital transformation
EXL mortgage services
The mortgage industry’s ever-changing macroeconomic and financial landscape is impacted by cyclical business patterns, hard-to-predict conditions, and the emergence of new and evolving digital technol...
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Connected customer experience for a digitally connected future
Customer Experience
Connected customer experience for a digital future
Crises tend to accelerate macro trends, especially for contact centers. The implementation of remote working, digital self-service, messenger bots, machine learning, and AI have all been accelerated d...
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Digital and analytics in sustainable mortgage lending operations
Artificial Intelligence
Digital and analytics in sustainable mortgage lending operation...
During our recent webinar, The State of the Mortgage Industry: Building a Sustainable Operating Model for 2021 and Beyond, we were fortunate to welcome three key industry figures to participate in an ...
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EXL title settlement services
Digital transformation
EXL title settlement services
The housing eco-system includes many different players, from real estate agents, lenders, appraisers,closing and escrow agents, notaries, abstractors to title settlement and title insurance companies....
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The state of the mortgage industry: building a sustainable operating model for 2021 and beyond
Artificial Intelligence
The state of the mortgage industry: building a sustainable oper...
2020 has been a unique year for the housing industry, not only due to the impact of the coronavirus pandemic, but as a result of an all-time low interest rate environment. Mortgage lending in 2020 is ...
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Revealing what separates credit risk leaders from the laggards
Data-driven finance
Revealing what separates credit risk leaders from the laggards
Executing an optimal credit risk model that simultaneously protects against loan default and supports business growth is a significant challenge for credit-providing organizations of all sizes. In the...
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