Home Insights Banking & Capital Markets Insights Insights <p>Actionable information for AI-led organizations</p> Explore Latest Insights Artificial intelligence Customer Experience Data Data & Analytics Digital Transformation Search Reset All Banking & Capital Markets (16) Artificial Intelligence (2)Customer Experience (2)Data and analytics (1)Data-driven finance (4)Digital transformation (6) Article (1)Case study (8)Infographic (2)White paper (5) Search Reset All Showing 1-9 of 16 results Data-driven finance EXL improves collections performance for a large multinational ... EXL identified the operational scope to improve the effectiveness of B2C collections for a large multinational bank. The bank was looking for an agile partner to improve the economics of debt collecti... Read Case study Digital transformation A strategic approach to streamlining complex ops Learn how EXL's combination of digital solutions, domain expertise, and process optimization reduced costs by 20%. Read Case study Digital transformation Digitally connecting the housing industry ecosystem The post-pandemic phase has brought interesting challenges to the housing industry. During the pandemic, the industry enjoyed a high demand environment, low interest rates, and Fed-sponsored forbearan... Read White paper Digital transformation EXL mortgage services The mortgage industry’s ever-changing macroeconomic and financial landscape is impacted by cyclical business patterns, hard-to-predict conditions, and the emergence of new and evolving digital technol... Download Infographic Customer Experience Connected customer experience for a digital future Crises tend to accelerate macro trends, especially for contact centers. The implementation of remote working, digital self-service, messenger bots, machine learning, and AI have all been accelerated d... Read White paper Artificial Intelligence Digital and analytics in sustainable mortgage lending operation... During our recent webinar, The State of the Mortgage Industry: Building a Sustainable Operating Model for 2021 and Beyond, we were fortunate to welcome three key industry figures to participate in an ... Read Article Digital transformation EXL title settlement services The housing eco-system includes many different players, from real estate agents, lenders, appraisers,closing and escrow agents, notaries, abstractors to title settlement and title insurance companies.... Download Infographic Artificial Intelligence The state of the mortgage industry: building a sustainable oper... 2020 has been a unique year for the housing industry, not only due to the impact of the coronavirus pandemic, but as a result of an all-time low interest rate environment. Mortgage lending in 2020 is ... Read White paper Data-driven finance Revealing what separates credit risk leaders from the laggards Executing an optimal credit risk model that simultaneously protects against loan default and supports business growth is a significant challenge for credit-providing organizations of all sizes. In the... Read Case study Pagination Current page 1 Page 2 Next page ›› Last page Last » Try EXL’s new Gen AI search! Enter the terms you wish to search for. Ask EXL AI about ... Search AI Search is experimental; hallucinations may occur. Use keyword search /insights/banking-and-capital-markets | https://www.exlservice.com/insights/banking-and-capital-markets | https://www.exlservice.com/
