Showing 61-70 of 623 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">March 19, 2024</span>
Utilities Analytics
Utilities companies are trying to balance four areas: competitiveness, regulation, security of supply and mitigating the environmental impact.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 12, 2024</span>
Effective. Ethical. Noble.
Delivering new products at speed. Providing personalized customer experiences at scale. Enabling better, faster decisions across the business. Succeeding in the insurance market today requir...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
The state of the conversational AI market
Conversational AI adoption is accelerating across enterprises for its ability to offer immediate, relevant customer support. It not only helps to resolve customer queries faster, but improve...
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">April 20, 2022</span>
EXL Named a 2021 Gartner Peer Insights Customers’ Choice for Data and Analytics Service Providers
NEW YORK, August 25, 2021 – EXL (NASDAQ: EXLS), a leading Analytics and Operations Management company, today announced it has been recognized, for the second consecutive year, as a Gart...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">August 23, 2025</span>
Utilities
EXL's advanced analytics, generative AI and cloud capabilities help utility companies drive actionable insights at speed. Get in touch to learn more!
<span class="gl-search-category-title mr-3">Press Release</span> <span class="gl-search-category-date">September 07, 2024</span>
EXL 2020 Gartner Peer Insights Customers’ Choice for Data and Analytics Service Providers
NEW YORK, October 20, 2020 - EXL (NASDAQ: EXLS), a leading Analytics and Operations Management company, today announced it has been named the 2020 Gartner Peer Insights Customers’ Choic...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">March 13, 2024</span>
Call center transformation future-proofs PBM for lower cost, unified member experience
An established, mid-market pharmacy benefit manager required a member journey transformation in late 2022.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 04, 2025</span>
Back office 2.0 for utilities
The battleground for organisations has never been so competitive and complicated. The rapid adoption of technology, changing customer behavior, and increasing competition are combining...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">May 02, 2024</span>
The acceleration imperative: Why companies must prioritize speed
Now, every company is attempting to respond urgently to new customer expectations, including more personalized products and services. Leaders are looking to capitalize by moving faster into ...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Buy now, pay later (BNPL) regulations: Curtailing growth or leveling the playing field?
BNPL has grown rapidly as a lending product for consumers over the last few years. The idea of paying for purchases over time through a few interest-free payments is highly appealing to cust...