Showing 61-70 of 554 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 18, 2025</span>
EXL XTRAKTO.AI
Eighty percent of healthcare data is unstructured, and that volume is expected to continue growing, according to research by IDC. In fact, in 2020, it was projected that there could be as mu...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
A practical approach to getting started with generative AI
As generative AI (gen AI) continues to garner massive attention, companies are scrambling to make sense of this powerful next step in AI’s evolution. As they do so, executives need, at a bas...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
Codeless development
LCNC is an innovative approach to software development that allows developers to create custom applications with minimal coding.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
PBM companies turn to AI to improve operations and deliver better customer experiences
The U.S. healthcare industry is under pressure to reduce costs and improve performance while providing a superior member experience. Pharmacy benefit managers, also known as PBMs, are feelin...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
Balancing AI and human agents: A strategic approach
Discover the key challenges contact centers face in balancing AI and human agents, and learn effective solutions.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 18, 2025</span>
Generative AI: Driving responsible adoption in the insurance industry
Insurance companies that unlock the true potential of generative AI can enhance customer experience and improve operational efficiencies. Regardless of the methodology chosen to drive the ad...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 17, 2025</span>
Claims transformation for general insurers: impacting the right outcomes
The general insurance industry is in the middle of a digital overhaul. The customer mix is shifting towards digital natives, who expect seamless interactions over digital channels. While slo...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 17, 2025</span>
EXL Health Clinical Services
Healthcare clinical leaders face an evolving landscape that is creating significant pressures to the cost, quality and utilization outcomes of their businesses - outcomes that make or break ...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 17, 2025</span>
EXL™ Transaction Insights
Bank transaction data provides comprehensive information with significantly high coverage for both individuals and businesses. The availability of real-time data has increased with the emerg...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">April 17, 2025</span>
Next-Gen Learning: Transitioning to a Scalable LMS for a Superior, Global Educational Experience
A leading US university faced growing challenges with its legacy Learning Management System (LMS). These issues hindered its ability to support a global user base across multiple time zones ...