Embedding digital intelligence for future-ready operations

With the command center, companies can move beyond just visualizing data to understand what happened, why it happened, and what they need to do next to improve. It enables operations to orchestrate human and digital workforces while understanding how strategy changes impact customer outcomes and business KPIs through embedded analytics, data aggregation and visualization. The result is intelligent operations and real time, dynamic decision-making capabilities.

Solution highlights

Data Visualization

Single console to orchestrate human x machine workforce

Embedded Analytics

Ensure delivery of effective process outcomes

Multiple Pricing/Hosting Options

Customized engagement model based on client’s hosting/security requirements

  • Data Visualization - Single console to orchestrate human x machine workforce
  • Embedded Analytics - Ensure delivery of effective process outcomes
  • Multiple Pricing/Hosting Options - Customized engagement model based on client’s hosting/security requirements

How is EXL Nerve Hub™ different

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Holistic performance management through a unified interface

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Embed intelligence through insights and recommendations

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AI enabled user engagement

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Modernize operations through real time insights

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Enable real time and dynamic decision making

Delivery framework

Delivery framework