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Artificial Intelligence
2024 EXL enterprise AI study: Bridging strategy and operations
<p>The 2024 EXL Enterprise AI Report features views from 158 executives on how and where companies are using AI, the roadblocks to widespread adoption, and advice for overcoming these difficulties.</p>
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Digital transformation
5 keys to fast tracking generative AI for your enterprise
<p><span><span><span>Generative AI has the potential to generate substantial value for businesses, from innovative products and improved customer experiences to heightened productivity and data monetization.</span></span></span></...
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Digital transformation
Forrester consulting total economic impact study
<p><span>EXL commissioned Forrester Research to conduct a Total Economic Impact™ study and examine the ROI enterprises can realize by leveraging digital solutions from EXL.</span></p>
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Success stories
Article
Risk convergence: how insurers can seize the initiative ...
Article
Risk convergence: how insurers can seize the initiative on privacy, cyber risk and operational resilience
The Covid-19 pandemic has dramatically reshaped the operational risk landscape. New ways of working have brought fresh challenges, ranging from the practical to the privacy-related. Meanwhile, widespread volatility has shone a spotlight on risk—revealing vulnerabilities and redefining the very notion of operational resilience.
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Article
Risk convergence: how insurers can seize the initiative ...
Article
The Covid-19 pandemic has dramatically reshaped the operational risk landscape. New ways of working have brought fresh challenges, ranging from the practical to the privacy-related. Meanwhile, widespread volatility has shone a spotlight on risk—revealing vulnerabilities and redefining the very notion of operational resilience.
View Article
Solution sheet
Risk adjustment & quality
Solution sheet
Risk adjustment & quality
In today’s healthcare environment, risk-based program performance is impacted by the lack of comprehensive data and analytics needed to accurately and comprehensively perform risk adjustment and quality programs. To heighten matters, payers and providers must collaborate to meet value-based targets, creating several factors that contribute to less than optimal performance, including
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Solution sheet
Risk adjustment & quality
Solution sheet
In today’s healthcare environment, risk-based program performance is impacted by the lack of comprehensive data and analytics needed to accurately and comprehensively perform risk adjustment and quality programs. To heighten matters, payers and providers must collaborate to meet value-based targets, creating several factors that contribute to less than optimal performance, including
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White paper
Using data-driven quote manipulation detection to transf...
White paper
Using data-driven quote manipulation detection to transform pricing
Quote manipulation is an indicator of higher claims risk. Knowing when the information provided for a quote has been changed, and to what degree, enables insurers to make more informed decisions about the proposed risk and better price premiums. Tackling quote manipulation problem will lead to increase in revenue as manipulators can be quoted differently.
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White paper
Using data-driven quote manipulation detection to transf...
White paper
Quote manipulation is an indicator of higher claims risk. Knowing when the information provided for a quote has been changed, and to what degree, enables insurers to make more informed decisions about the proposed risk and better price premiums. Tackling quote manipulation problem will lead to increase in revenue as manipulators can be quoted differently.
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Infographic
Corporate governance & audit reform (the ‘UK SOX’)
Infographic
Corporate governance & audit reform (the ‘UK SOX’)
With UK soon adopting the SOX, we are helping clients adopt enhanced internal control regimes. The whitepaper explores the enhanced internal control regime and how our vast talent pool of SOX & GRC professionals have a deep understanding of the insurance value chain and ecosystem of GRC platforms, Robotics Process Automation & Audit Analytics are helping organisation embracing and navigating the c...
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Infographic
Corporate governance & audit reform (the ‘UK SOX’)
Infographic
With UK soon adopting the SOX, we are helping clients adopt enhanced internal control regimes. The whitepaper explores the enhanced internal control regime and how our vast talent pool of SOX & GRC professionals have a deep understanding of the insurance value chain and ecosystem of GRC platforms, Robotics Process Automation & Audit Analytics are helping organisation embracing and navigating the c...
View Infographic
Infographic
Application security services
Infographic
Application security services
Companies face exponentially increasing disruptions and costs from cyber threats. According to Gartner, 70% of CEOs will mandate a culture of cyber resilience by 2025 and spend $101.5B to handling these risks. Cybersecurity must become an immediate priority for businesses and their customers.
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Infographic
Application security services
Infographic
Companies face exponentially increasing disruptions and costs from cyber threats. According to Gartner, 70% of CEOs will mandate a culture of cyber resilience by 2025 and spend $101.5B to handling these risks. Cybersecurity must become an immediate priority for businesses and their customers.
View Infographic
Infographic
EXL mortgage services
Infographic
EXL mortgage services
The mortgage industry’s ever-changing macroeconomic and financial landscape is impacted by cyclical business patterns, hard-to-predict conditions, and the emergence of new and evolving digital technologies. For long term sustainability it is critically important to create a nonlinear, scalable operating model based upon right balance of human and machine interface.
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Infographic
EXL mortgage services
Infographic
The mortgage industry’s ever-changing macroeconomic and financial landscape is impacted by cyclical business patterns, hard-to-predict conditions, and the emergence of new and evolving digital technologies. For long term sustainability it is critically important to create a nonlinear, scalable operating model based upon right balance of human and machine interface.
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All insights
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
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This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
Data and analytics Analytics Article
Developing data champions
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
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According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
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It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
DataOps Can Build the Foundation for Your Generative AI Ambitions
Data and analytics Digital Reports & research
DataOps for GenAI - EXL Study by Forrester
This custom study looks at the current state, challenges, and opportunities for data ops across the US and UK geographies.
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How enterprise data champions accelerate performance growth
Data and analytics Analytics Article
Developing data champions
Learn the three pillars companies need to get the most out of their data and drive growth and better customer experience.
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Generative AI regulation: Balancing innovation and accountability
Data and analytics Analytics Article
Generative AI regulation: Innovation and accountability
It is no longer a question of whether generative AI will change the world, but how. This technology is already transforming the way we write code, communicate, source and consume information...
Know more