The banking and financial services industry needs to drive responsible revenue growth, extract costs to improve operating margins, and comply with complex and evolving regulatory requirements. Resources are stretched beyond capacity. Yield curves have suppressed returns on lending, and investments in new capabilities are seemingly unattainable.
EXL partners with banks and payment providers to improve operations, enhance customer experience, and manage risk while reducing overall costs for investment banking, asset management, custody and fund administration and brokerage firms. EXL creates strategic value with a sophisticated and integrated analytics, technology and domain solution.
OF 11 LEADING US BANKS
MAJOR CARD ISSUERS
From Defense to Offense: The Evolution of the Digital Chief Risk Officer
We help clients effectively manage costs by deploying innovative delivery models and meet regulatory and compliance needs with total transparency and efficiency.
EXL uses its deep domain industry expertise and focus to help with many aspects of banking operations, including financial spreading, treasury management, underwriting, retail equity triage, fraud operations and commercial risk. Our mortgage services empower underwriters, shortening the lending sales cycle and improving its return.
EXL creates strategic value for investment banking, asset management, custody and fund administration and brokerage firms by offering a sophisticated domain solution that is integrated with analytics and technology.
EXL merges statistical data mining with a consultative approach and end-to-end modeling tools to support the banking industry. Its high-impact solutions leverage sophisticated modeling capabilities, text and sentiment mining, and a proprietary analytics methodology and platform.
EXL supports marketing departments by using techniques that utilize structured and unstructured data to improve customer targeting and analysis of campaign performance. For example, EXL assists banks to target the small business customer base and develop new lending products to increase wallet share.
EXL builds modeling and data attestation frameworks to help clients meet internal and external deadlines in risk and compliance. By combining its knowledge of financial regulations, cost-effective execution, and fast-track delivery, EXL helps companies that are behind schedule.
In Everest Group’s “Capital Markets BPO – Service Provider Landscape with PEAK MatrixTM Assessment” (2017)
In Everest Group’s “Mortgage BPO – Service Provider Landscape with PEAK MatrixTM Assessment” (2017)
Everest Group’s “Banking BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2017”
Innovator and Major Player
NelsonHall’s “RPA & AI in Banking NEAT” (2017)
In “HfS Blueprint Report: Capital Markets Operations” (2017)
Everest Group’s “Capital Markets BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2016”
NelsonHall’s “Analytics and Reporting BPS NEAT” in Banking (2015)
Everest Group’s “Contact Center Outsourcing (CCO) Market for the BFSI Industry – Service Provider Landscape with PEAK MatrixTM Assessment 2014”