Payers

Payers

Let’s transform costs and member health outcomes

Payers

Let’s transform costs and member health outcomes

Let’s partner your way to drive your business forward

EXL Health works with you to stay ahead of the value-based curve to drive transformation across cost, quality, and member/provider experience. Our deep domain expertise and extensive capabilities across the healthcare ecosystem uniquely position us to deliver heightened value to your business and exceed the needs of your providers, members and key stakeholders.

Featured insights
As generative AI makes the transition from novelty to an indispensable business tool, healthcare companies (among others) are exploring how they can capitalize on the technology to power their business. And for good reason.
In healthcare, the volume of data is growing exponentially, yet for many organizations, the ability to extract operational value from that data is lagging behind other more data-led industries.
Analysis from EXL experts shows that investing in a data led strategy and embracing the widespread deployment of digital technology including GenAI will result in major reductions in waste via dramatically lowering administration costs, significantly reducing benefit expenses, and improving member satisfaction.
In the 21st century, healthcare is at one of its most transformative phases. As technology advances at an unprecedented rate, it intertwines with medicine, redefining patient experiences and expectations. Today’s patients are digital natives, well-informed and more connected than ever before.
A leading healthcare organization was looking to improve its provider-focused contact center operations for precertification processing. EXL recommended our AI solution EXELIA.AI™and trained it to be able to instantly solve pre-certification queries using next-generation natural language processing and contextual understanding. EXL received a nine-out-of-ten score on implementation, performance, and ability to successfully deliver customer experience trans...
In today’s healthcare environment, clinical and non-clinical teams can spend more than one-third of their time on administrative tasks as part of the case management process. This work often requires accessing multiple systems and an excessive amount of manual tasks.