Digital dexterity and deep domain expertise to help you succeed

Insurers need to attract, acquire, and retain customers — while keeping costs in line. Tap the power of our industry-leading technology and decades of insurance expertise to gain speed, staying ahead of the competition and industry changes.

With data and advanced analytics, we empower you with real-time insights to improve outcomes and customer experiences.

Who we serve

We collaborate closely with clients across the insurance industry to help them meet today’s challenges while preparing for what’s ahead.

Insurance solutions

Insurance solutions

Actuarial transformation

Reimagining the actuarial function of the future


Allowing policyholders to self-complete their audit through an online, secure portal

Data-driven finance

Discover deeper actionable insights faster

EXL Digital Endorsement Portal

Cutting-edge extraction and automation across the endorsement process

EXL Digital Intake Solution for Insurance

Powered by EXL Xtrakto.AI™

EXL Digital Virtual Assist (DIVA)

AI-powered digital customer experience

EXL Exelia.AI™

Redefine your customer experience for measurable results

EXL Express Survey

The next generation of commercial surveys

EXL Paymentor℠

Create a unified and personalized debt collection journey for your debtors

EXL insurance wallet

Effectively manage risk through adequate insurance coverage

EXL Smart Audit

AI-driven audit to improve business and customer outcomes

Insurance analytics

Using the power of digital to transform insurance

Insurance Analytics Leadership Exchange

Insurance analytics experience and thought collective

Insurance finance and accounting

Using the power of digital to transform insurance

LDS new business and underwriting

Unlock new markets and distribute any product

Legal support solutions

Providing legal assistance to legal teams across the globe


Enabling the next generation of products and servicing


Leading the way in Life & Annuity policy administration

MedConnection™ APS summarization

Increase underwriter productivity and reduce time spent in medical review


Streamlining the claims process

Premium audit

Guaranteed on-time service and quality to meet carriers’ premium audit needs


Industry leading claims recovery platform

Survey and risk control

Combining new data and technologies to quickly and accurately assess risk and validate coverage

Third-party administration

Reduce costs and provide excellent customer service

Why EXL insurance

With our deep understanding across the industry and more than 530+ insurance clients globally, we have a firm grasp on the industry and the ability to react quickly to changes.

We use next-gen technology to apply analytics to client data to help insurers identify and understand who to target and how to grow customer loyalty.

At EXL, we act as your trusted partner, working closely with you to improve your bottom line and your customer’s experience.

in Everest Group’s “Property & Casualty Insurance BPS PEAK Matrix® Assessment 2021”
Leader & Star Performer
in Everest Group "Life and Pensions Insurance BPS/TPA PEAK Matrix® Assessment 2022 "
Three Leader placements in ISG Provider Lens™ Insurance BPO Services – U.S. 2020
for Life & Retirement Services, Property & Casualty Services and Third-Party Administration Services

Awards and analyst recognitions