Reports & Research

From promise to performance: realizing genAI’s potential in insurance

Reports & research
From Promise to Performance: Realizing genAI’s Potential in Insurance

EXL Recognized in Forrester’s AI Consulting Services Landscape, Q3…

Reports & research
EXL Recognized in Forrester’s AI Consulting Services Landscape, Q3 2025

EXL Named a Leader by NelsonHall for P&C Operations: Analytics…

Reports & research
EXL Named a Leader by NelsonHall for P&C Operations: Analytics & AI

How healthcare leaders are Approaching, allocating CX Investments

Reports & research
How healthcare leaders are Approaching, allocating CX Investments

EXL Named a Leader in Everest Group’s Healthcare Data, Analytics…

Reports & research
EXL Named a Leader in Everest Group’s Healthcare Data, Analytics & AI Services PEAK Matrix® Assessment 2025

EXL Named a Horizon 3 Market Leader in the HFS Insurance Services…

Reports & research
EXL Named a Horizon 3 Market Leader in the HFS Insurance Services 2025 Report

EXL Named a Leader and Star Performer Everest Group 2025 Group Life…

Reports & research
EXL Named a Leader and Star Performer Everest Group 2025 Group Life Insurance and Benefits Core Technology Products PEAK Matrix® Assessment, North America

2025 EXL Enterprise AI Study: Driving AI execution at scale | US

Reports & research
2025 EXL Enterprise AI Study: Driving AI execution at scale

2025 Australia EXL Enterprise AI Study: Driving AI execution at scale

Reports & research
2025 Australia EXL Enterprise AI Study: Driving AI execution at scale

A proven leader in AI innovation and data modernization

Reports & research
A proven leader in AI innovation and data modernization

EXL designated a Leader and <br> Star Performer in Everest…

Reports & research
EXL designated a Leader and Star Performer in Everest Group's Payment Integrity Solutions PEAK Matrix® Assessment 2025

Everest Group Report: Operationalizing Generative AI in Healthcare…

Reports & research
Everest Group Report: Operationalizing Generative AI in Healthcare Payer

UK gender pay gap

Reports & research
UK gender pay gap

EXL Recognized as a Leader and Star Performer in Everest Group’s Life…

Reports & research
EXL Recognized as a Leader and Star Performer in Everest Group’s Life and Annuities (L&A) Insurance BPS and TPA PEAK Matrix® 2025

2025 EXL enterprise AI study: Driving AI execution at scale | UK

Reports & research
2025 EXL enterprise AI study: Driving AI execution at scale

ISG recognizes EXL as a leader in insurance services for the third…

Reports & research
ISG recognizes EXL as a leader in insurance services for the third consecutive year

EXL recognized as a Luminary in New Business and Underwriting Systems…

Reports & research
Automation

EXL Named Leader in HFS Horizons AADA Quadfecta Services for the…

Reports & research
EXL Named Leader in HFS Horizons AADA Quadfecta Services for the Generative Enterprise, 2024 study: Delivering 5X Efficiency Gains Through AI-Powered Analytics

EXL Recognized as a Leader in Generative AI Services 2024 ISG…

Reports & research
EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

Reimagining payment integrity for a digitally enabled future

Reports & research
Reimagining payment integrity for a digitally enabled future

Insurers, are you ready to seize the power of genAI?

Reports & research
Insurers, are you ready to seize the power of genAI?

Transform your insurance operations with genAI

Reports & research
Transform your insurance operations with genAI

EXL named a Market Leader in HFS Horizons Customer Experience Service…

Reports & research
EXL named a Market Leader in HFS Horizons Customer Experience Service Providers, 2024

Healthcare needs a generative AI strategy

Reports & research
Forrester Opportunity Snapshot.

EXL named a Leader in Everest Group Analytics and Artificial…

Reports & research
EXL named a Leader in Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix®

Healthcare services analyst e-book Highlighting a year of client…

Reports & research
Analyst recognition e-book

2024 EXL enterprise AI study: How AI leaders are pulling ahead

Reports & research
2024 EXL enterprise AI study: How AI leaders are pulling ahead

UK gender pay gap

Reports & research
UK gender pay gap

EXL recognized as an insurance services leader in ISG Provider Lens™…

Reports & research
EXL recognized as an insurance services leader

EXL recognized as a leader in ISG Provider Lens Healthcare Digital…

Reports & research
EXL recognized as a leader in ISG Provider Lens Healthcare Digital Services Quadrant Report

2024 EXL enterprise AI study: Bridging strategy and operations - UK

Reports & research
2024 EXL Enterprise AI study: Bridging Strategy and Operations

2024 EXL enterprise AI study: Bridging strategy and operations

Reports & research
2024 EXL Enterprise AI Study: Bridging Strategy and Operations

A Leader and a Star Performer in Everest Group Property and Casualty…

Reports & research
A Leader and a Star Performer in Everest Group Property and Casualty (P&C) Insurance BPS PEAK Matrix® Assessment 2023

EXL leader in ISG Provider Lens Insurance BPO Services Quadrant…

Reports & research
EXL leader in ISG Provider Lens Insurance BPO Services Quadrant Report 2020

A Leader and Star Performer in the Everest Group

Reports & research
A Leader and Star Performer in the Everest Group

Everest Group names EXL Leader & Star Performer

Reports & research
2022 Life and Pensions Insurance BPS/TPA PEAK Matrix® Assessment

EXL EXELIA.AI™ and MIA Solutions transform customer experience

Reports & research
EXL EXELIA.AI™ and MIA Solutions transform customer experience

EXL a Leader in ISG provider lens quadrant report 2021

Reports & research
Leader in ISG Provider Lens&trade; Quadrant Report 2021

EXL named a Leader and Star Performer

Reports & research
In Everest Group’s Life and Annuities (L&A) Insurance BPS and TPA PEAK Matrix® Assessment 2023

EXL named a Leader in the ISG Provider Lens™ for Power and Utilities…

Reports & research
EXL named a Leader in the ISG Provider Lens™ for Power and Utilities – Services and Solutions Report 2022

EXL named top provider: 2021 HFS OneOffice™ Services Top 10 Data and…

Reports & research
HFS names EXL in Top 10: Data and Decisions report

EXL redefining London Market Lloyd's business around data and AI

Reports & research
EXL redefining London Market Lloyd's business around data and AI

EXL visionary in 2021 Gartner Magic Quadrant for data and analytics…

Reports & research
EXL is named a Visionary in the 2021 Gartner Magic Quadrant for Data and Analytics Service Providers

Leader in 2022 Everest PEAK Matrix Healthcare Analytics Services

Reports & research
Leader in 2022 Everest PEAK Matrix Healthcare Analytics Services

Leader in ISG Provider Lens™ Healthcare Digital Services 2021

Reports & research
Leader in ISG Provider Lens™ Healthcare Digital Services 2021

Leader in ISG Provider Lens™ Healthcare Digital Services 2022

Reports & research
Leader in ISG Provider Lens™ Healthcare Digital Services 2022

Gartner Peer Insights customers choice

Reports & research
Gartner Peer Insights customers choice

DataOps for GenAI - EXL Study by Forrester

Reports & research
DataOps Can Build the Foundation for Your Generative AI Ambitions

Everest Group names EXL a leader PEAK Matrix® Assessment for Advanced…

Reports & research
Everest Group names EXL a leader

Everest Group names EXL a Leader & Star Performer - Property and…

Reports & research
Everest Group names EXL a Leader & Star Performer - Property and Casualty Insurance BPS PEAK Matrix® Assessment 2022

Why the digital economy needs a new playbook

Reports & research
Data, culture & technology

EXL leads the pack in digital platforms

Reports & research
EXL leads the pack in Everest Group’s Digital Platforms and Augmentation Suite

The new culture playbook for data-led businesses

Reports & research
The new culture playbook for data-led businesses

EXL named a leader in advanced analytics

Reports & research
EXL named a Leader in Everest Group’s Advanced Analytics & Insights Services PEAK Matrix®

Forrester consulting total economic impact study

Reports & research
Forrester consulting total economic impact study

Data, culture & technology Australia

Reports & research
Data, culture & technology Australia

Competing in the digital era, the differentiator is data

Reports & research
Competing in the digital era, The differentiator is data

Data-driven finance: An HFS & EXL study

Reports & research
Behind every successful enterprise is data-driven finance

Leader in 2023 Everest PEAK Matrix® for Healthcare Data and Analytics…

Reports & research
A Leader in 2023 Everest PEAK Matrix® for Healthcare Data and Analytics Services

A Leader and Star Performer in 2022 Everest PEAK Matrix® for Payer…

Reports & research
A Leader and Star Performer in 2022 Everest PEAK Matrix® for Payer Operations

A 2022 Gartner® Peer Insights™ Customers’ Choice for Data and…

Reports & research
Gartner Peer Insights Customers’ Choice for Data and Analytics, 2022

EXL earns Celent 2023 XCelent Award

Reports & research
EXL earns Celent 2023 XCelent Award

Behind every successful enterprise is data-driven finance

Reports & research
Behind every successful enterprise is data-driven finance

Leader in 2022 ISG Provider Lens™ Digital Finance & Accounting…

Reports & research
Leader in 2022 ISG Provider Lens™ Digital Finance & Accounting Outsourcing Services report

Harness data from finance for a sustainable advantage

Reports & research
Harness data from finance to create sustainable business advantage

In P&C insurance, digital is data

Reports & research
When it comes to property & casualty insurance, Digital is Data

Insurers must prioritize data-driven digital transformation

Reports & research
Insurers must prioritize data-driven digital transformation

A Leader in 2023 Everest Group PEAK Matrix® for Payer Operations

Reports & research
A Leader in 2023 Everest PEAK Matrix® for Payer Operations

EXL recognized as an insurance services leader in ISG Provider Lens™…

Reports & research
EXL recognized as an insurance services leader in ISG Provider Lens™ 2021 – US & Australia

EXL placed in the Winners Circle in HFS Top 10 for Insurance Services…

Reports & research
HFS
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