Insurance insights

Transform NAIC reporting with modern technology and digitization

White paper
Transform NAIC reporting with modern technology and digitization

EXL Transforms Insurance Underwriting with Generative AI Assistant…

Case study
EXL Transforms Insurance Underwriting with Generative AI Assistant Built on Amazon Bedrock

AI in insurance: Driving the shift to scalable AI

White paper
AI in insurance: Driving the shift to scalable AI

Unlock the power of AI and data in insurance

White paper
Unlock the power of AI and data in insurance

2025 EXL enterprise AI study: Driving AI execution at scale | UK

Reports & research
2025 EXL enterprise AI study: Driving AI execution at scale

2025 EXL Enterprise AI Study: Driving AI execution at scale | US

Reports & research
2025 EXL Enterprise AI Study: Driving AI execution at scale

EXL recognized as a Luminary in New Business and Underwriting Systems…

Reports & research
Automation

How EXL transformed statutory reporting for a Fortune 100 global…

Case study
Statutory Reporting

AI-based customer experience: The next non-negotiable for insurance…

White paper
AI-based customer experience

How unified legal support improves ROI on contested insurance claims

White paper
How unified legal support improves ROI on contested insurance claims

Take charge of your BCBS 239 compliance needs

Solution sheet
Take charge of your BCBS 239 compliance needs

New technologies are helping L&A insurers engage and retain…

White paper
New technologies are helping L&A insurers engage and retain voluntary group benefits customers

LifePRO™ 21 expands your ability to drive business forward

Solution sheet
LifePRO™ 21 expands your ability to drive business forward

Risk convergence: how insurers can seize the initiative on privacy,…

Article
Risk convergence: how insurers can seize the initiative on privacy, cyber risk and operational resilience

Meeting the challenge of software quality

White paper
Meeting the challenge of software quality: “quality first, quality forever”

EXL helps large insurance broker process Certificates of Insurance…

Case study
EXL helps large insurance broker process Certificates of Insurance with speed and efficiency

EXL leader in ISG Provider Lens Insurance BPO Services Quadrant…

Reports & research
EXL leader in ISG Provider Lens Insurance BPO Services Quadrant Report 2020

A Leader and Star Performer in the Everest Group

Reports & research
A Leader and Star Performer in the Everest Group

Everest Group names EXL Leader & Star Performer

Reports & research
2022 Life and Pensions Insurance BPS/TPA PEAK Matrix® Assessment

EXL construction wrap-up premium audit solution

Solution sheet
EXL construction wrap-up premium audit solution

EXL named a Leader and Star Performer

Reports & research
In Everest Group’s Life and Annuities (L&A) Insurance BPS and TPA PEAK Matrix® Assessment 2023

EXL property insight Solution

Solution sheet
Cognitive image analytics solution

EXL redefining London Market Lloyd's business around data and AI

Reports & research
EXL redefining London Market Lloyd's business around data and AI

EXL risk control solutions

Solution sheet
EXL risk control solutions

Imagination & Insight

White paper
A thought leadership series - the reading 'rendez-vous' for insurance leaders

Implementing LifePRO™ digital suite to automate underwriting

Case study
Implementing LifePRO™ digital suite to automate underwriting

Generative AI: Driving responsible adoption in the insurance industry

White paper
Generative AI: Driving responsible adoption in the insurance industry

Improving service and property valuations with high value home surveys

Case study
Improving service and property valuations with high value home surveys

Insurance-to-Value in the limelight

White paper
Homeowners carriers are leveraging ITV to restore profitability

Intelligent Data Extraction for Insurers with EXL XTRAKTO.AI

Infographic
Intelligent Data Extraction for Insurers with EXL XTRAKTO.AI

Know What’s Changed: The Modernization Spirit Looms in Life and…

White paper
The Modernization Spirit Looms in Life and Annuities TPA – Insurer Partnerships

L’IA À GRANDE ÉCHELLE : TRANSFORMER LES ACTIVITÉS DES COMPAGNIES D’…

White paper
L’IA À GRANDE ÉCHELLE : TRANSFORMER LES ACTIVITÉS DES COMPAGNIES D’ASSURANCE AVEC EXL XTRAKTO.AI™

Leveraging data, analytics and automation to transform underwriting…

White paper
Leveraging data, analytics and automation to transform underwriting operations in the London market

Leveraging machine learning for claims fraud detection

White paper
Leveraging machine learning for claims fraud detection

Meta data driven approach to data lakes – avoiding a data swamp!

White paper
Meta data driven approach to data lakes – avoiding a data swamp!

Modernising insurance business in London market

Infographic
Modernising insurance business in London market

Operational resilience: Start strong, reap sustainable benefits

White paper
Operational resilience: Start strong, reap sustainable benefits

Operationalize AI and cloud at scale for differentiating speed

White paper
Operationalize AI and cloud at scale for differentiating speed

Optimising claims indemnity spend leveraging data & analytics

White paper
Optimising claims indemnity spend leveraging data & analytics

Powerful tools to enable your digital journey

Solution sheet
Powerful tools to enable your digital journey

Powerful tools to enable your digital journey - LifePRO™ V20 SP4

Solution sheet
Powerful tools to enable your digital journey - LifePRO™ V20 SP4

Powering the modern life insurance carrier with advanced AI and data…

White paper
Powering the modern life insurance carrier with advanced AI and data implementation

Qualified staffing for the premium audit process

Solution sheet
Qualified staffing for the premium audit process

Quote and proposal transformation

Case study
Quote and proposal transformation

Reimagining insurance benefits for a changing workforce

White paper
Reimagining insurance benefits for a changing workforce

Service excellence: A powerful disruptor for Life & Annuities

White paper
Service excellence: A powerful disruptor for Life & Annuities

Strategic review to drive reduction in expense ratio for commercial…

White paper
Strategic review to drive reduction in expense ratio for commercial insurers

The Future of Insurance Podcast – “Fluidity of Insurance”

Video
The Future of Insurance Podcast – “Fluidity of Insurance”

The premium audit process

Solution sheet
The premium audit process

The road to open finance

White paper
Challenges, opportunities and next steps for the insurance industry

Transforming certificate of insurance management

White paper
Transforming certificate of insurance management for the insurance industry

Handling high value with utmost care and professionalism

Solution sheet
Handling high value with utmost care and professionalism

Finance digital transformation in Insurance

White paper
Finance digital transformation in Insurance

EXL’s Real Time Certificate of insurance management powered by…

Case study
EXL’s Real time Certificate of insurance management powered by Certificial

EXL’s POV on Low-Code No-Code platforms for insurers

Infographic
EXL’s POV on Low-Code No-Code platforms for insurers

Enabling Real Time Insurance Verification Video

Video
Enabling Real Time Insurance Verification Video

Enabling Real Time Insurance Verification Solution Sheet

Solution sheet
Enabling Real Time Insurance Verification

Empowering customers to bridge the insurance gap

White paper
Empowering customers to bridge the insurance gap

Effective. Ethical. Noble.

White paper
Effective. Ethical. Noble.

Grow your business with a data-led marketing approach

Article
Grow your business with a data-led marketing approach

Leverage aerial imagery & AI for property assessment

Case study
Using AI and aerial imagery to remotely assess properties accurately

Digital success for international insurance with LifePRO™

Case study
International insurance positioned for digital success with LifePRO

Digital intelligence in underwriting: The human perspective

White paper
Digital intelligence in underwriting:

De-risking policy administration platform conversion

White paper
De-risking policy administration platform conversion

Delivering next generation claims operating model for general insurers

White paper
Delivering next generation claims operating model for general insurers

Corporate governance & audit reform (the ‘UK SOX’)

Infographic
Embracing and navigating the change

Claims transformation for general insurers: impacting the right…

White paper
Claims transformation for general insurers: impacting the right outcomes

Claims transformation for general insurers - The Next Big Bet of…

White paper
Claims transformation for general insurers

Claims transformation for general insurers

White paper
Claims

Castle Assist

Solution sheet
High value surveys for the digital age

Basel III Australian timeline: The clock is ticking

Infographic
Basel III Australian timeline: The clock is ticking

AuditStream™

Infographic
Auditstream™ 2.0

Alternative data sources for safe, efficient fluid-less underwriting

White paper
Alternative data sources for safe, efficient fluid-less underwriting

AI-led underwriting: Effortless and engaging customer experience

White paper
AI-led underwriting: Effortless and engaging customer experience

Actuarial transformation

White paper
A case for hyperautomation of actuarial processes

The time is ripe for automated, accelerated underwriting

White paper
The time is ripe for automated, accelerated underwriting

“Bring it on!” Why EXL and the insurance sector can look ahead with…

White paper
“Bring it on!” Why EXL and the insurance sector can look ahead with confidence

Conversational AI improves customer experience

Case study
Conversational AI improves customer experience

EXL earns Celent 2023 XCelent Award

Reports & research
EXL earns Celent 2023 XCelent Award

Growth priorities for insurers

White paper
Growth priorities for insurers

Leveraging EXL and AWS for reducing overall costs for infrastructure…

Case study
Customer Spotlight

Trends and technologies accelerating transformation

White paper
Accelerating transformation in insurance

The FCA's Consumer Duty - an opportunity to transform customer…

Infographic
The FCA's Consumer Duty - an opportunity to transform customer outcomes through data-led digital innovation

A data-driven approach to counter insurance fraud

White paper
A data-driven approach to counter insurance fraud

Transforming Insurance Operations with EXL XTRAKTO.AI

White paper
Transforming insurance operations with EXL XTRAKTO.AI™

In P&C insurance, digital is data

Reports & research
When it comes to property & casualty insurance, Digital is Data

Insurers must prioritize data-driven digital transformation

Reports & research
Insurers must prioritize data-driven digital transformation

EXL P&C Market Pulse

White paper
EXL P&C Market Pulse

Digital-first claims TPA for P&C Insurance

Infographic
Digital-first claims TPA for P&C Insurance

The future of Finance starts today, not tomorrow.

White paper
The future of Finance starts today, not tomorrow.

Powering the modern life insurance carrier with advanced AI and data

White paper
Designing and planning new products

End-to-end disability claims management

Solution sheet
End-to-end disability claims management

EXL Smart Data Signals

Infographic
EXL Smart Data Signals

Consumer Duty: A catalyst for transforming insurance operations

White paper
Consumer Duty: A catalyst for transforming insurance operations

Improving territory mapping for P&C insurers with machine learning

White paper
Improving territory mapping for P&C insurers with machine learning